Privacy Policy

Intro

eCourtsIndia ("we", "us", "our") provides a legal information platform and related services via ecourtsindia.com (the "Site") and any associated mobile applications (collectively, the "Services"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what personal data we collect, how we use and protect it, and what rights you have in relation to it.

This Privacy Policy forms part of our Terms of Use/Platform Terms and should be read together with them.

This policy is designed to comply with applicable Indian laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDPA) as and when notified and in force. By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information in the following ways:

How We Use Your Information

• Provide and Improve Services: To operate, maintain, and enhance our Services, including search functionality, alerts, and personalization.
• Account Management & Security: To authenticate users, manage accounts, prevent fraud and abuse, and maintain security logs.
• Communications: To send you service-related messages, updates, and with your consent marketing communications. You can opt-out of marketing emails at any time.
• Analytics and Research: To understand usage patterns and improve our platform. Where possible, this data is aggregated and de-identified.
• Legal Compliance: To comply with applicable laws, enforce our terms of service, and protect the rights, safety, and integrity of our users and the public record.
• Automated Processing and AI: As part of our Services, we use algorithms and AI/ML techniques to improve search relevance and ranking, assist in generating or supporting summaries and groupings of cases and orders, derive analytics from public judicial data (for example, trends or aggregates), and power alerts, recommendations and other automated features. Where such processing uses or is influenced by your personal data (for example, your searches, saved items or usage patterns), it is primarily to provide and improve the Services you request and to ensure security and reliability. AI‑generated outputs are probabilistic and may not always be accurate or complete and do not constitute legal advice or a guarantee of outcomes.

Legal Bases for Processing

We process your personal data based on one or more of the following legal bases:

• Your Consent: For specific purposes like sending marketing communications.
• Performance of a Contract: To provide the Services you have subscribed to.
• Legitimate Interests: To operate and secure our Services, conduct analytics, and protect our legal rights.
• Compliance with Law: When we are required to process data to meet a legal or regulatory obligation.

For personal data that forms part of public judicial documents and related legal materials, we process and republish information that is already in the public domain as part of the open justice framework and in the legitimate public interest of facilitating access to law and judicial records.

If you choose not to provide certain information or later withdraw your consent (where consent is the basis), some features or all of the Services may become unavailable or may not function as intended.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data in these limited situations:

• Service Providers: With trusted vendors who support our operations (e.g., hosting, security, payment processing, analytics). They are contractually bound to protect your data.
• Legal Requirements: When required by law, regulation, court order, or to respond to a valid legal request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets. We will notify you if your data becomes subject to a different privacy policy.
• With Your Consent: For any other purpose disclosed to you at the time of collection.

Some of our service providers may be located outside India. Where your personal data is transferred outside India, we will do so in accordance with applicable law and will ensure that appropriate contractual or other safeguards are in place with such recipients to provide a level of protection comparable to that under Indian law.

Public Legal Information and Takedown Requests

Much of the content on our Services consists of public documents (e.g., court judgments, orders) obtained from official sources. These records may contain personal names or other information as part of the judicial record.

These documents form part of the public record and are often available directly from court or government websites. We do not control or alter the underlying judicial records themselves.

We evaluate requests to restrict, anonymize, or de-index specific pages by balancing an individual's privacy interests against the public's interest in open justice and access to law. If your personal data appears in a public document on our site and you believe access should be limited, please email our Grievance Officer with the URL and a detailed reason for your request.

Where appropriate and technically feasible, we may consider proportionate measures such as de‑indexing certain pages from our search results, adjusting how results are displayed, or implementing limited anonymisation within our platform, without affecting the existence or content of the underlying judicial record.

For more information on our approach and process, please also refer to our FAQs & Case Removal page.

Your Rights and Choices

Under India's Digital Personal Data Protection Act, 2023, and other applicable laws, you have the right to:

• Access and Correct: Request access to your personal data and ask us to correct any inaccuracies.
• Withdraw Consent: Withdraw your consent for data processing at any time.
• Deletion: Request the erasure of your personal data, subject to our legal obligations. Please note that for public judicial records, complete erasure may not be possible, but we will consider proportionate measures like de-indexing from search results.
• Grievance Redressal: Lodge a complaint with our Grievance Officer regarding the processing of your data.

To exercise these rights, please contact us at the email provided below.

We may need to verify your identity before acting on your request. In some cases, refusal or deletion of certain data may mean we are unable to provide some or all of the Services to you (for example, if we cannot maintain an account or authentication data).

Subject to applicable law, you may also have the right to escalate unresolved grievances to the Data Protection Board of India or another competent authority once the relevant provisions of the DPDPA are notified and operational.

Data Security and Retention

We implement reasonable technical and organizational measures, such as encryption, role‑based access controls and logging, to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

In general, account and profile data are retained for the duration of your account and for a limited period thereafter for legitimate purposes (for example, accounting, dispute resolution or fraud prevention). Logs and security-related records are retained for periods consistent with security, legal and operational needs. Public legal documents and associated metadata may be retained indefinitely as part of our legal information database and the public record.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have, please contact us immediately.

Mobile Apps & Google Play Disclosure

Our mobile applications collect the data categories described above to enable core features (e.g., search, saved items), diagnostics, and security, and to improve the app experience. We keep this Privacy Policy consistent with the Data safety section in our Google Play Store listing and similar privacy disclosures in other app stores where our applications are available, and will update those disclosures if our practices change.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Effective date". We will notify you of material changes via email or a notice on our Site.

Your continued use of the Services after the effective date of any revised Privacy Policy will constitute your acknowledgement of the changes and agreement to be bound by the updated Policy.

Grievance Officer

For any complaints, inquiries, or to exercise your rights, please contact our Grievance Officer: